We provide services to you subject to the notices, terms, and conditions set forth in this agreement. You are also required to comply with any additional rules, guidelines, policies, or terms and conditions applicable to specific services offered on this website before using them. We reserve the right to change or update this site and these terms and conditions at any time without prior notice.
By accessing, browsing, or otherwise using this website (“Site”), operated under the brand AceMercury, you acknowledge that you have read, understood, and agreed to be bound by all the terms and conditions in this agreement.
You agree not to upload, distribute, or publish through this Site any content or material that:
(a) contains viruses, worms, Trojan horses, or other harmful code
(b) is defamatory, threatening, obscene, indecent, discriminatory, or otherwise unlawful under the laws of Singapore or any applicable jurisdiction
(c) infringes upon the intellectual property rights of others, including copyrights, trademarks, or trade secrets
AceMercury may provide you with an account login and password to access certain features of the Site. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. AceMercury reserves the right to assume that any use of the Site under your account is authorised by you.
By using this Site, you confirm that you are at least 18 years old. If you are under 18, you may only use this Site under the supervision of a parent or legal guardian.
Subject to the terms of this agreement, AceMercury grants you a limited, revocable, non-transferable, and non-exclusive license to access and use the Site for personal shopping purposes only. Any commercial use or use on behalf of a third party is strictly prohibited unless explicitly permitted by AceMercury in writing. Any unauthorised use shall result in the immediate termination of this license without prior notice.
Unless expressly permitted, all content on this Site — including images, text, graphics, icons, videos, and other materials (collectively, the “Contents”) — is for personal, non-commercial use only. You may not reproduce, distribute, display, sell, lease, transmit, or otherwise exploit any portion of this Site without prior written consent from AceMercury.
AceMercury reserves the right to refuse service, terminate accounts, and/or cancel orders at its discretion, including but not limited to situations where customer conduct is believed to violate applicable law or harm the interests of the company.
You are fully responsible for all actions taken under your account, regardless of whether such use is authorised. You agree to notify AceMercury immediately of any unauthorised use of your account or any security breach related to the Site.
Rewards Program (AceMercury Rewards)
Eligibility
The AceMercury Rewards Program (“Program”) is available to customers who create a free AceMercury member account. Only registered members may earn and redeem Mercury Points (“Points”). Guests who check out without creating an account are not eligible to earn or redeem Points.
Earning Points
Points can be earned through various activities, including but not limited to:
- ● Shopping on the Site (based on a percentage of the order value)
- ● Creating an account (Signup Bonus)
- ● Making a first purchase (First Purchase Bonus)
- ● Submitting approved product reviews
- ● Referring new customers who sign up and make qualifying purchases
- ● Participating in special promotions or events announced by AceMercury
Redemption of Points
Points earned can be redeemed for discounts on future purchases, subject to the redemption rate and rules specified on the Site. Points cannot be exchanged for cash, transferred between accounts, or combined with other promotional codes unless explicitly permitted.
Validity of Points
Points may be subject to expiration. Expired Points will be automatically removed from your account and cannot be reinstated. Details of expiry timelines will be published on the Rewards page of the Site.
Misuse of Program
AceMercury reserves the right to withhold or cancel Points if it suspects fraudulent activity, misuse of referral links, or violation of these Terms. Multiple accounts created by the same individual, or referrals made using false or third-party email addresses without consent, are strictly prohibited.
Program Changes
AceMercury may, at its discretion, modify, suspend, or terminate the Rewards Program (in whole or part) at any time without prior notice. This includes changes to earning rates, redemption rates, eligible activities, or expiration rules.
Limitation of Liability
AceMercury shall not be liable for any loss of Points, delays, or errors due to technical issues, account misuse, or events beyond its reasonable control.
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